Does too much of the business still depend on you?Â
You're the person everyone comes to. Processes live in people's heads; things get missed, your team is busy, and you still spend too much time fixing problems instead of running the business.Â
I help you get the business running properly.
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Find the problem: Work out where time, money, and work are getting stuck. ​
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Fix the system: build the processes or structure the business needs.Â
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Make it work: Work with the team so the change actually gets used.Â
Not your average Fractional Operations Director
Operational Systems
Process Improvement
Team structure
Documentation
Training
Reducing how much fo the business depends on you
What fixing the foundation looks like
Mid-Sized Construction Firm - 10+ EMPLOYEES - England, UK
Their pricing lived in three people's heads. We built one consistent quoting process their team could use without hand-holding.
35%
year-on-year growth
sales increase in 2025
40%
Specialist Healthcare ProvideR - 200+ EMPLOYEES -Â Co, USA
Every staff member was working from their own version of the process. We centralised it and built training that stuck.
Under 5 min
30%
KPI calls (down from 6+)
reduction in errors
Who I work With
For owner-led construction businesses that have outgrown their current way of operating. Especially businesses where the founder or MD is still carrying too much of the operation, or there aren't strong operations functions in place.
how this actually works
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Step 1 — Fill out the form:
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Tell me a little about your business and what is going on. This gives me enough context before we speak.​
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Step 2 — Book a call:Â
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If it looks like there could be a fit, we'll book a call. We can track through what is happening, what you've tried, and where you need help.
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Step 3 — Decide what makes sense:
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If I can help, we'll agree on the right next step for your business. If I can't, I'll tell you.
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Chaos is just a system you haven't built yet.
I'm Jordan. I run Jordan B Consulting out of Aberdeen, by way of Texas. I've spent 12+ years in operations in US Healthcare, US construction, and UK construction and manufacturing. Different industries, but same problem ever time: The biusiness runs because four people kjnow how it works and nodoby ever wrote it down.Â
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That's fine until one of them is on holdiay, leaves, or your double in size.Â
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I fix that. There's a specific satisfaction in watching a founder stop being the bottleneck in their own company, when the thing that used to take three emails and a phone call just happens without them.Â
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I'm not here to hand you a report and disappear. I find the root cause, help you fix it and make sure it stays fixed.Â
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Chaos is just a system you haven't built yet.Â
The Person Behind It


